I had to make a call to California to deal with some bank things.
For 2 years, TWO YEARS, I have not had to sit on the phone and get lost in a circle of recordings.
I cannot begin to tell you how fast and how high my blood pressure rose. "Press 3 for payment; press 4 for adress." There might have been tears in my eyes as I sat in the church parking lot trying to get a hold of a real person.
It's been awhile since I've had that experience. It used to be a daily, or at least weekly, existence thing. Not here in the south. Not anymore! Thank goodness for that.